Financial Aid Representative

The Financial Aid Representative will assist prospective students and current students in understanding and securing financial aid options. This role is vital in ensuring compliance with federal regulations and maintaining high standards of customer service.

Key Responsibilities:

- Meet with prospective students (and their parents) to provide required consumer information, tuition payment options (FSA, VA, ACCESS VR, SLM, TFC, NIPP, etc.).

-Guide students and their parents through FAFSA completion, verification, and award processes. Help students (and parents) understand responsibility of taking loans, completing loan entrance/exit counseling and Master Promissory Note. 

-Manage student files and ensure timely packaging and disbursement of aid.

-Maintain accurate records in compliance with U.S. Department of Education regulations and clock hour program rules.

-Collaborate with admissions, bursar, owner and compliance departments to support student success.

-Monitor satisfactory academic progress (SAP) and communicate with students regarding eligibility.

-Participate in audits and help prepare necessary documentation.

-Perform other duties as assigned by the Executive Director or Operations Director.

Qualifications:

-Minimum 1-2 years of experience in federal student aid administration OR

-Minimum 4-5 years of experience in school administration or a related field.

-Strong working knowledge of Title IV programs and financial aid regulations preferred.

-Excellent communication, organizational, and interpersonal skills.

-Familiarity with clock hour programs is a plus.

-Experience with student information systems.

Benefits:

-Paid time off and holidays

-Professional development opportunities