Director of Student Accounts/Bursar

Lead a team of Student Accounts Advisors in a student-centered environment with
exceptional customer service with ongoing training and sta􀆯 development
· Serve as the College Bursar
· Design, implement, and maintain a comprehensive Accounts Receivable strategy, including
the development of standardized processes and procedures to be executed consistently by
all Student Accounts sta􀆯. Ensures alignment with institutional goals, regulatory
requirements, and best practices in student financial services
· Manage the assessment and collection of millions of dollars in gross tuition and fee revenue
for all undergraduate and graduate programs
· 3rd-party vendor management
· Manage collection agency relationships
· Responsible for regularly scheduled mailing of statements for delinquent out-of-school
accounts
· Regularly reviewing the status of the receivable balance and strategizing to reach an
optimum level of outstanding accounts receivable
· Oversee and manage student data preparation for Form 1098-T annually in accordance with
current IRS guidelines
· Create and maintain the tuition and fee rate tables to ensure accurate billing for all students
in accordance with current academic-year tuition and fee rates annually
· Provide key performance indicator data to various organizational leaders on a quarterly
basis
· Maintain, review and revise accounts receivable policies, procedures and guidelines on an
annual basis - and as necessary, including but not limited to, representing student accounts
in appropriate sta􀆯 meetings, institutional meetings and institutional events/functions such
as orientation
· Oversee the Student Accounts email inbox
· Serve as a point of contact for VA responsibilities as well as the New York State Tuition
Assistance Program (TAP) including reporting, state approving application statuses,
distribution of funds, and audit results
· Reconciling student accounts with the general ledger
· Other responsibilities as assigned