Assistant Director of Student Financial Services (Financial Aid)

Job Description:

DEPARTMENT: Student Financial Services

APPOINTMENT: 12 Month (Administrative)

REPORTS TO: Director of Student Financial Services

LOCATION: Both Campuses, off-campus travel required

MAJOR RESPONSIBILITIES:

As a part of the Student Financial Services Office, the Assistant Director provides support to current and prospective students. Under the direction of the Director for Student Financial Services, the Assistant Directors will contribute to the administration of Federal, NYS, and other grant and scholarship programs for Cayuga Community College students. 

ESSENTIAL DUTIES:

• Assist the Director of Student Financial Services, along with other Assistant Directors to administer federal, state, and college aid programs.
• Assist with the collection, analysis, and management of submitted financial aid applications.
• Keep current on financial aid program legislation and guidelines, including those for federal, state and institutional aid.
• Provide comprehensive financial aid counseling and guidance for current and prospective students, and their support members.
• Provide student-centered services and cohort-specific interventions to assist students with understanding their bill, available aid, and outstanding balances.
• Complete preliminary review of application for special programs (i.e., CPEP, EOP, ASAP. Veterans);
• Collaborate with key stakeholders on grant funded initiatives connected to student success
• Assists students and parents in the preparation of their financial aid applications and all necessary forms.
• Assist with development and implementation of a proactive communication plan for students regarding financial aid and student billing.
• Comply with all policies and guidance related to the administration of financial aid.
• Conduct financial aid workshops, programs, and presentations for college and local community events (i.e. high schools, civic and professional organizations).
• Participate in College recruitment and community events as necessary.
• Perform other duties as may be assigned by the Director.
• Occasional nights and weekend work may be required.

Requirements:

• Bachelor's degree. Master's degree in student personnel, counseling, human services or related field preferred.
• Minimum of 1 year working in a higher education setting. Experience working in Financial Aid, Advising, or Student Services preferred.
• Strong interpersonal and communication skills.
• Demonstrated proficiency with Word, Excel, and Outlook. Knowledge and experience working with Banner preferred.
• Certain assignments will require NYSDOCCS access to enter correctional facilities in which the College currently operates programming. Access approval is necessary through NYSDOCCS.

Additional Information:

Initial Review of Applications will begin March 23, 2026

Application Instructions:

To be considered for this position, please submit resume and cover letter at the time of application.  
 
A professional reference check will be required prior to a formal offer of employment. Finalists will be notified and references will be requested at that time in the process through a separate online platform. Cayuga Community College requires three professional references, at least one of which must be a current or former supervisor.
 
Review of applications will begin immediately and continue until the position is filled. Salary will commensurate with credentials and relevant experience unless an exact amount is listed.  
 
Offers are contingent upon the completion of a background check.  
 
Applicants must be currently authorized to work in the United States for any employer. Cayuga Community College is unable to sponsor or take over sponsorship of an employment Visa at this time.  

https://cayuga.interviewexchange.com/jobofferdetails.jsp?JOBID=197296