Bursar

The State University of New York at Old Westbury invites applications for a full-time Bursar.  Reporting to the Assistant Vice President for Business Affairs & Controller, the Bursar is responsible for leading a team that works within the Student Financial Services Center (SFS).  The Bursar is an integral part of the University's Division of Business & Finance.  This position oversees all aspects of student accounts, manages the accounts receivable module in the College's student information system, and addresses any escalated issues as needed.  In addition, the Bursar is responsible for IRS 1098-T compliance as well as management of credit card processing and student refunds.  Other responsibilities include but are not limited to:

• Coordinate and manage tuition and fee assessments and billing.
• Lead a team that works within a cross-functional unit to ensure a seamless transition of meeting student needs.  Communicate regularly with direct reports and other employees.  Conduct regular staff meetings.  Supervise and evaluate staff to include completing annual performance evaluations.
• Update the University's payment gateway system for credit card/e-check and deposit payments, payment plans, etc.
• Manage the verifying of the daily bank deposits and coordinate with the College Accountant on the bank reconciliation.
• Supervise the student refund processes, including credit card reversals.
• Manage the application and un-application of payments to student accounts and monitor accounts with debit and credit balances.
• Supervise and monitor the processing of all IFR payments.
• As Chief Residency Officer, chair the Residency Committee and coordinate all residency paperwork.
• Manage the processing of employee tuition waivers, employee tuition reimbursements, resident assistant waivers, foreign student exchange waivers, etc.
• Supervise the billing of student-third party vendors.
• Manage the transfer of delinquent accounts to New York State Attorney General's Office for collection.
• Manage the maintenance of "holds" on student accounts.
• Coordinate with Registrar the registration process (Summer, Fall, Winter, Spring); including guidelines and dates for each semester billing, registration and due dates for payment.
• Manage the distribution of student refund checks.
• Coordinate the Return of Title IV Financial Aid in accordance with Federal and State guidelines and the Return of State and Federal aid through SUNY.
• Provide periodic reports of receipts and technical information to the college community and to external funding agencies.
• Coordinate the registration, housing and meal cancellation process.
• Manage escheatment notices and transfer funds to state.
• Coordinate the bill reminder notices and term billing processes.
• Coordinate IRS 1098-T Process.
• Design and develop queries and specs to customize reports needed using the ARGOS Reporting System.
• Participate in Banner Manager, Financial Literacy, and other meetings as needed.
• Maintain Bursar web and portal pages.
• Coordinate with the University's Auxiliary Service Corporation to set up and maintain the book voucher program and other processes as needed.
• Encourage customer-oriented staff interaction with students, parents, and administrators.
• Prepare on-going, midyear, and annual reports for senior management.  Generate year-end reports for submission to applicable entities.
• Interact with students, parents, faculty, staff and other individuals as needed.

Requirements:

Minimum Qualifications:

A minimum of a Bachelor's degree (or foreign equivalent) in Business, Accounting or a related field.  Five (5) years of full-time experience in business management, billing/accounting, accounts receivable, banking or customer service to include two (2) years of supervisory experience and experience utilizing technology to improve business processes, preferably in higher education.  Strong verbal and written communication skills to include: writes clearly and informatively; presents numerical data effectively; and able to interpret complex written information.  Speaks clearly and persuasively in positive or negative situations.  Strong Excel skills.  Excellent customer service skills and commitment to excellence at all staff levels. Cultural competence and ability to communicate effectively with diverse constituencies.  Ability to work independently and as part of a team. Able to meet deadlines and work effectively under pressure, handling multiple tasks and assuring delegated work is performed timely and with highest quality.  Ability to exhibit empathy and diplomacy.  Ability to make independent decisions.  Ability to propose negotiated solutions.  Ability to maintain accurate and concise information in systems.  Ability to maintain a high level of confidentiality.  Commitment to the success of the students and the University and meeting and sustaining enrollment goals.

Preferred Qualifications:

Experience working with Ellucian Banner Student Financial system and demonstrated experience managing students accounts.  Experience with and knowledgeable of enterprise resources planning (ERP) systems for student finance.  Experience in student related services and knowledgeable of federal financial aid regulations.  Experience in leading a diverse staff and working in a collaborative environment. 

Additional Information:

Salary range:  $62,596.00 - $86,000.00 (plus location pay of $3,400.00) commensurate with education and experience

Effective 7/1/2025:  $64,474.00 - $86,000.00  (plus location pay of $4,000.00) commensurate with education and experience

Comprehensive benefits: https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/UUP-FT-Benefits-at-a-Glance.pdf

Position Type:  Professional

Official Budget Title:  Bursar

Campus Title:  Bursar

Department:  Office of the Bursar

FTE:  Full-time

Negotiating Unit:  UUP

Salary Grade:  SL-4

FLSA Status:  Exempt

The successful candidate must be authorized to work in the United States.

The State University of New York at Old Westbury is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you require an accommodation for a disability in order to participate in the selection process, please contact the Office of Human Resources/Affirmative Action located in the Campus Center, Room I-211 or by calling (516) 876-3179.

The Annual Security and Fire Report is filed as required by federal law. The purpose of this report is to provide faculty, staff and students with campus safety information, including crime statistics and safety policies and procedures. The report contains information regarding security and personal safety, including topics such as crime prevention, fire safety, crime reporting policies, disciplinary procedures and other matters of importance related to security and safety on campus. The report also contains information about crime statistics for the previous three calendar years. You can obtain a copy of this report by contacting the University Police Department (516) 876-3333 or by downloading a copy.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]. 

Application Instructions:

Please submit the following online:

1. cover letter,
2. resume,
3. contact information (name, email address and telephone number) for three (3) references, and
4. a fully completed Old Westbury employment application (available during the online application process).

Internal and external search to occur simultaneously.

Only applications submitted online will be considered.

CLOSING DATE FOR RECEIPT OF APPLICATIONS:  June 1, 2025

VISA sponsorship is not available for this position.

We encourage protected veterans, individuals with disabilities, women and minorities to apply.

Employment in this position will be contingent on the College's verification of credentials and any other information required by federal or state law, and SUNY Old Westbury polices, including the completion of pre-employment screening.