Financial Aid Counselor

Company: University of Rochester
Department Financial Aid Office
Title: Financial Aid Counselor
Posting: #R258364
Date: February 2025
Schedule: Currently working hybrid schedule based on campus-wide work policies
Pay Range: $21.36 - $29.90 commensurate with experience

THE UNIVERSITY OF ROCHESTER, A WORLD-CLASS RESEARCH UNIVERSITY:
At Rochester, our values define our mission, to Learn, Discover, Heal, Create—and Make the World Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability.
Each of Rochester’s 5,500 undergraduate students customize their academic experience from outset. With no general education requirements, every student in every class wants to be there and is highly engaged. Right away, entering students can delve into specific academic areas, while other exploratory students who have not chosen a major begin an intellectual adventure with the help of advisors and professors. Many students explore interdisciplinary studies or carry multiple majors.
Rochester offers academic merit scholarships and meets 100% of demonstrated need for admitted students. Rochester’s holistic test-optional admissions process assesses academic excellence but also asks: What are your values? How have you made yourself and your community better? How will you make the world better?

SUMMARY:
Reporting to an Assistant Director, Financial Aid Counselors complete financial aid casework (need analysis, packaging, verification, appeals, and aid changes) and provide counseling in an environment that is committed to providing exceptional service. Counselors are personally committed to understanding and meeting the unique needs of students and families and demonstrate skills necessary for resolving difficult situations. Counselors assist in the administration of financial aid for students, including scholarships, loans, grants, etc., for Arts, Sciences, and Engineering.

SPECIFIC RESPONSIBILITIES:
Under general direction and with latitude for independent judgment:
• Counseling
• Application Processing and Award Packaging


REQUIREMENTS: COVER LETTER MUST BE PAGE ONE OF THE RESUME
Bachelor’s degree required. Experience in college or university financial aid administration, or an equivalent combination of education and experience is preferred. Microsoft Suite of Products or the equivalent and data analysis required.

The University of Rochester is committed to excellence through diversity and welcomes candidates of all backgrounds: The University of Rochester is an Equal Opportunity Employer: EOE Minorities/Females/Protected Veterans/Disabled.

Online applications only: https://www.rochester.edu/human-resources/careers/
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