Job Description |
The Assistant Director will supervise five financial aid counselors who are responsible for a population of approximately 2,500 students receiving some form of financial aid. They will provide training and support to the counselors as they perform needs analysis to determine federal and institutional eligibility and use professional judgement to make appropriate adjustments. The Assistant Director will be expected to ensure the counselors are completing their work efficiently, providing excellent customer service to students and families, as well as maintaining a positive work environment. The Assistant Director will manage Satisfactory Academic Progress for all undergraduate main campus students, including training, escalations, and appeals. They will also manage several scholarship programs as well as appeals for students who lose eligibility for their scholarship. The Assistant Director will also serve as a resource to staff both inside and outside the Financial Aid Office.
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Qualifications |
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Job Specific Qualifications |
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Responsibilities |
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Application Instructions |
In addition to completing an online application, please attach a resume and cover letter.
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