Financial Aid Advisor

Job Title: Financial Aid Advisor

Department: Financial Aid

Reports To: Associate Director of Operations

Position Overview:  Primarily responsible for assisting students and parents regarding financial aid

Duties and Responsibilities:

• Advise students and parents on eligibility requirements for federal, state and institutional aid
• Review financial aid applications; perform needs analysis to determine need for both undergraduate and graduate students
• Assist students in estimating their educational expenses, calculating their needs for the year and preparing a financial aid plan
• Ensure compliance with all financial aid policies, procedures and regulations when reviewing financial aid applications
• Interact with various college offices and outside entities to resolve conflicts, expedite processing and access information
• Responsible for processing applications and administering and managing all financial aid programs, including federal, state, and institutional aid programs. This includes but is not limited to:
• Loan Entrance and Exit Counseling
• Federal Pell Grant and SEOG Grant reconciliation 
• Work Study Reconciliation, including processing time sheets
• New York State TAP Grant Reconciliation 
• Reconcile federal student loan proceeds
• Certify private education loans 
• Perform application verification, conflict resolution, and use professional judgment as needed
• Represent the office during promotional events (Open Houses, Orientation, Workshops, Accepted Students Day, etc.)
• Assist director and associate director on special projects
• Advise and assist support staff and student assistants when necessary
• Work evening and weekend hours as necessary
• Travel to meetings, training sessions and conferences as required

Qualifications:

• Associate's degree required; Bachelor's degree preferred 
• 3-4 years of financial aid experience strongly preferred
• Knowledge of Title IV programs and regulations
• Excellent organizational, interpersonal and communication skills
• Familiarity with Datatel software is preferred
• Knowledge of Microsoft applications and computer skills
• Extensive knowledge of all applicable financial aid regulations
• Ability to manage multi-task and work independently
• Superior attention to details

• Willingness to implement quality customer service strategies